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Frequently Asked Questions
WHERE ARE YOU LOCATED?
Our company headquarters are located in Chattanooga, TN and our team members work from different locations worldwide! We firmly believe in flexible hours and remote work but ensure we always provide our customers with the best service possible. It is not uncommon that we respond to your emails late at night or even on weekends because we love our jobs and enjoy dedicating our time to making our customers happy.
DO I NEED A PAYPAL ACCOUNT?
We offer Paypal as a payment option but we offer other options as well. We accept all major credit and debit cards, PayPal, Shop Pay, Apple and Google Pay.
DO YOU ACCEPT CASH ON DELIVERY OR BANK PAYMENT?
We offer safe shopping and accept payment via Paypal and all major credit cards. Cash on delivery and bank payment are NOT available.
ARE THE ITEMS CLEANSED?
Yes, all the items are cleansed before being sent to our customers. We work in partnership with merchants and artisans from around the world to provide you with authentic and high-quality items.
DO I HAVE TO SIGN FOR THE SHIPMENT?
No, signing for shipments is not necessary.
